Rebecca Manners h3. Privacy Policy Statement h4. Protecting our users personal data is an important concern for BEX ROX. Personal data is information that identifies you, e.g. your name, your address, e-mail or postal address. BEX ROX only collects information when you volunteer it when registering your details for online payment. It is our policy not to sell, trade, or otherwise give away to third parties the names and personal information of our clients. h4. Use and Divulgence of Personal Data BEX ROX will use your personal data if you have agreed to receive emails when registering exclusively for purposes of individual customer care, to give you access to special information, or for general communication with you. BEX ROX will neither sell your personal data to third parties nor market it elsewhere unless you give us permission to do so. h4. Freedom of Choice You control the information you provide BEX ROX about yourself. However, if you choose not to share your information with BEX ROX please be aware that you may be unable to access some of the areas of the web site such as online payment and will be impacting on the level of service we can provide you. h3. Return Policy We are confident that you will be happy with your BEX ROX purchase. However if for any reason you are not, we will gladly issue a merchandise credit applicable to a future order. Item must be returned within 7 working days of receipt from BEX ROX. Credit will be in the retail amount of the merchandise only, including any sales tax and will NOT include the cost of original shipping and handling. We are not able to accept any returns for credit from items purchased in a retail store or other website. Please be sure to include the following with your return: * Copy of your receipt * Telephone number and address * Reason for return For your protection, please fully insure your item and ship by a means with which you will receive a tracking number, as BEX ROX is not responsible for any losses or damage to items we do not ship. h4. Repairs We are happy to repair any item damaged as a result of normal wear within 90 (ninety) days from date of purchase. This repair will be at no cost to the customer on the condition that item has not been subjected to abnormally severe use, determined by any large abrasions, scratches or other significant damage. Outside of the 90 (ninety) days, we will be happy to make repairs for a reasonable service fee. Please contact us for a repair quote – <notextile><a href="bex@bexrox.com" title="E-mail BexRox">bex@bexrox.com</a></notextile>. Please be advised that once an order is placed, we are unable to make any changes to it including cancellations. You must follow the above return policy should you change your mind about your purchase. <h3>Privacy Policy Statement</h3> <h4>Protecting our users personal data is an important concern for <span class="caps">BEX</span> <span class="caps">ROX</span>.</h4> <p>Personal data is information that identifies you, e.g. your name, your address, e-mail or postal address. <span class="caps">BEX</span> <span class="caps">ROX</span> only collects information when you volunteer it when registering your details for online payment. It is our policy not to sell, trade, or otherwise give away to third parties the names and personal information of our clients.</p> <h4>Use and Divulgence of Personal Data</h4> <p><span class="caps">BEX</span> <span class="caps">ROX</span> will use your personal data if you have agreed to receive emails when registering exclusively for purposes of individual customer care, to give you access to special information, or for general communication with you. <span class="caps">BEX</span> <span class="caps">ROX</span> will neither sell your personal data to third parties nor market it elsewhere unless you give us permission to do so.</p> <h4>Freedom of Choice</h4> <p>You control the information you provide <span class="caps">BEX</span> <span class="caps">ROX</span> about yourself. However, if you choose not to share your information with <span class="caps">BEX</span> <span class="caps">ROX</span> please be aware that you may be unable to access some of the areas of the web site such as online payment and will be impacting on the level of service we can provide you.</p> <h3>Return Policy</h3> <p>We are confident that you will be happy with your <span class="caps">BEX</span> <span class="caps">ROX</span> purchase. However if for any reason you are not, we will gladly issue a merchandise credit applicable to a future order. Item must be returned within 7 working days of receipt from <span class="caps">BEX</span> <span class="caps">ROX</span>. Credit will be in the retail amount of the merchandise only, including any sales tax and will <span class="caps">NOT</span> include the cost of original shipping and handling. We are not able to accept any returns for credit from items purchased in a retail store or other website. Please be sure to include the following with your return:</p> <ul> <li>Copy of your receipt</li> <li>Telephone number and address</li> <li>Reason for return</li> </ul> <p>For your protection, please fully insure your item and ship by a means with which you will receive a tracking number, as <span class="caps">BEX</span> <span class="caps">ROX</span> is not responsible for any losses or damage to items we do not ship.</p> <h4>Repairs</h4> <p>We are happy to repair any item damaged as a result of normal wear within 90 (ninety) days from date of purchase. This repair will be at no cost to the customer on the condition that item has not been subjected to abnormally severe use, determined by any large abrasions, scratches or other significant damage.</p> <p>Outside of the 90 (ninety) days, we will be happy to make repairs for a reasonable service fee. Please contact us for a repair quote – <a href="bex@bexrox.com" title="E-mail BexRox">bex@bexrox.com</a>.</p> <p>Please be advised that once an order is placed, we are unable to make any changes to it including cancellations. You must follow the above return policy should you change your mind about your purchase.</p> 2007-05-07T09:56:53+01:00 termsandconditions 28867 2007-05-07T09:56:53+01:00 13894 2009-08-13T11:00:09+01:00